Support

Support for uploads, billing, credits, and the weird edge cases.

Most questions fall into one of three buckets: image-processing issues, account/billing confusion, or workflow questions about how credits and downloads behave.

Support shortcuts

Start with the path that matches your problem so you do not waste time chasing the wrong page.

Uploads fail

Check that the image is JPG, PNG, or WEBP and under the file size limit. If the issue persists, try another file to isolate format problems.

Credits look wrong

Open pricing or your dashboard to verify whether subscription credits or one-time pack credits were used first.

Need account help

If sign-in or billing state looks off, collect the account email and issue details before contacting support.